The future of offline travel agents is online
Graham Robertson from the really smart website, Project:Wander, writes about the future of travel agents.
“The internet has given the general public the tools to research, book, issue tickets and review their holidays from the comfort of their own home. In such a connected world, is there really a need for travel agents? I definitely think so, but I think we need to reassess the functions a travel agent performs and the value they can add to a booking to differentiate themselves from their online counterparts.”
Read all of Graham’s article HERE.
